REFUND POLICY
Legal Notice
This Refund Policy applies to fees and payments made to Haven Homes for Hope LLC through this website or other authorized payment methods. This policy is provided for informational purposes and does not constitute legal advice. All payments are governed by applicable federal, state, and local laws.
Application & Administrative Fees
Any application fees, screening fees, or administrative fees paid to Haven Homes for Hope LLC are non-refundable.
Application fees are used to cover the cost of processing applications, conducting lawful screening, and administrative review. Submission of an application and payment of applicable fees does not guarantee housing approval.
Holding Fees / Reservation Fees (If Applicable)
If a holding fee or reservation fee is offered and accepted in writing, the specific terms governing that fee—including refund eligibility—will be provided in a separate written agreement.
Unless otherwise stated in writing:
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Holding or reservation fees are non-refundable
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Fees may be applied toward move-in costs if a lease is executed
Rent & Lease-Related Payments
Once a lease agreement has been executed:
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Rent payments are non-refundable
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Payments made toward rent, deposits, or lease obligations are governed by the terms of the executed lease agreement and applicable landlord-tenant laws
Security deposits, if applicable, are handled in accordance with state and local landlord-tenant regulations and are not governed by this Refund Policy.
Website Payments & Errors
If a payment is submitted in error (such as a duplicate charge), please contact Haven Homes for Hope LLC promptly. Requests will be reviewed on a case-by-case basis and handled in accordance with applicable law.
No Consumer Product Sales
Haven Homes for Hope LLC does not sell consumer goods or retail products through this website. This Refund Policy applies only to housing-related fees and administrative payments.
Policy Updates
Haven Homes for Hope LLC reserves the right to update or modify this Refund Policy at any time. Changes will be effective upon posting to this website. Continued use of the website constitutes acceptance of the revised policy.
Contact Information
For questions regarding this Refund Policy, please contact:
Haven Homes for Hope LLC